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Frequently Asked Questions

Welcome to the Frequently Asked Questions section! Here you’ll find clear and practical answers to the most common questions
regarding the AI-MATTERS Testing and Experimental Center (TEF) for the manufacturing industry and the services we provide.

Whether you want to understand how AI-MATTERS supports innovation, learn about available resources and services,
, or find out how to gain access to our facilities, this section will guide you through all the essential information.

About us

Who is AI-MATTERS intended for?

Technology companies that want to test their AI-based solutions in a real-world manufacturing environment and refine and improve them based on feedback.

Manufacturing companies should experiment with technology solutions based on artificial intelligence and assess their suitability and potential impact before investing in and implementing these technologies.

We focus on startups, scale-ups, and small and medium-sized businesses, but large companies are also welcome to participate.

AI-MATTERS is a European testing and experimental center designed to validate new artificial intelligence technologies in the context of the manufacturing sector.

Test your latest technological solutions in the fields of artificial intelligence and robotics by gaining access to our facilities and real-world production data, or learn how new technology could be used to address your specific needs—with the possibility of financial support.

AI-MATTERS provides access to:

  • Actual production environments and data
  • Modern infrastructure and expertise
  • Proof of Concept
  • Financial Support Operations for Experimental Purposes

No; AI-MATTERS supports both:

  • Companies that already have an AI-based solution and want to test it
  • Companies that want to explore how artificial intelligence could solve a specific problem

You can start with a problem, a use case, or an idea.

We offer testing and experimental equipment and infrastructure for validating and demonstrating new technologies in a real production environment.

  • Access to state-of-the-art equipment
  • Collaboration with artificial intelligence experts from across Europe
  • Reducing the Costs and Risks Associated with Experimentation
  • Faster Innovation and Implementation

AI-MATTERS helps companies experiment with, validate, and implement artificial intelligence with greater confidence and more effectively.

This process typically involves:

  1. Describe your problem or specific use case
  2. Assess the available data and systems
  3. Prepare a test or experiment
  4. Run the verification in a live environment
  5. Get Results and Recommendations

This structured approach helps companies move from an idea to a proven solution.

We’d be more than happy to help you with this. Whether you contact us through our website, at an event, or in person, we’ll help you determine which artificial intelligence technology is best suited for your specific use case and which partner has the necessary expertise.

Our services

What services does AI-MATTERS provide?

AI-MATTERS provides testing and experimentation services that help companies validate, refine, and implement artificial intelligence and robotics solutions in real-world manufacturing environments.

These services include:

  • Infrastructure (laboratories and equipment)
  • Expertise (experts in artificial intelligence and manufacturing)
  • Data and Examples of Use
  • Experimenting Together

The goal is to help companies move from an idea or prototype to proven solutions for real-world use.

You can find all of our services in our service catalog.

AI-MATTERS enables companies to test AI-based solutions in a controlled yet realistic production environment.

This means you can:

  • Test use cases with real data
  • Assess the impact on efficiency, quality, or downtime
  • Before you get started, make informed decisions
In addition, provided certain conditions are met, we can discuss possible financial support.

AI-MATTERS enables validation through structured experiments under real-world production conditions.

These include:

  • Real-World Performance Testing
  • Assessment of Integration with Existing Systems
  • Assessment of Scalability, Resilience, and Regulatory Compliance

This reduces the gap between the prototype and actual deployment, which is a common challenge in the manufacturing industry.

If you have an AI-based solution that you’d like to test before deploying it to a production environment, contact us to schedule a no-obligation consultation.

AI-MATTERS services are designed to work in conjunction with your existing systems, data, and processes, supported by expert consulting.

You can start like this:

  • A specific problem or use case
  • Current Production Data
  • Limited in-house expertise in the field of artificial intelligence

The goal is to make artificial intelligence accessible, not complicated. However, it depends on the specific context (use case).

The best way to answer this question would therefore be to meet informally with one of our partners over a cup of coffee.

Technology providers can use the AI-MATTERS platform to:

  • Testing the solution using real production data
  • Verify performance for end users
  • Increase the level of maturity (e.g., advancement within the TRL)
  • Obtain results confirming feasibility

This helps customers recognize the product’s benefits and accelerates its market adoption.

The duration of services depends on the specific service and can range from a few hours to several months.

You can view our services in the service catalog on our website, but you cannot make a reservation for them.

Given the complexity of the technologies and specific use cases, we believe that every inquiry, every technology, and every specific use case deserves our full attention. So if you’re interested in any of our services or would like to explore the options we offer, please don’t hesitate to contact us via our contact page.

Investments and Contracts

What kind of investment does the AI-MATTERS service require?

Given the wide range of services, providers (partners), and durations, there is no single answer. Furthermore, depending on the type of service, its price, duration, and the company’s fulfillment of the conditions, entities may receive financial support in the form of a discount.

If your company is interested in any of our services or would like to discuss your needs with AI, we would be happy to schedule a no-obligation consultation with you through our contact page.

AI-MATTERS enables companies to test AI-based solutions in a controlled yet realistic production environment.

This means you can:

  • Test use cases with real data
  • Assess the impact on efficiency, quality, or downtime
  • Before you get started, make informed decisions
In addition, provided certain conditions are met, we can discuss possible financial support.

Depending on the type of service, its price, duration, and the company’s fulfillment of the conditions, entities may receive financial support in the form of a discount. Subject to the fulfillment of the conditions, potential financial support is available to European small and medium-sized enterprises, including startups.

If your company is interested in any of our services or would like to discuss your needs with AI, we would be happy to schedule a no-obligation consultation with you through our contact page.

The success of services depends on how we define success at the time we launch a given service. AI-MATTERS provides testing and experimental services that help companies validate, improve, and implement artificial intelligence and robotics solutions in real-world manufacturing environments.

Companies regularly turn to us to verify whether a particular artificial intelligence technology will work in their environment, whether it can be scaled, or whether it can be validated in a production environment. Success may lie either in further investment in the AI technology in question for the purpose of its implementation and expansion, or in the realization that the technology has not been validated and the decision to refrain from further investment.

When discussing a particular service, we also consider how its success is defined.

We are proud to say that, to date, all of our clients have achieved successful results and are very satisfied with them.

Data, Security, Intellectual Property, and Results

What results can I expect?

Depending on your specific use case, AI-MATTERS can offer you:

  • Feasibility Study Reports
  • Measurable improvements (efficiency, quality, downtime)
  • Feedback from Real Users
  • Recommendations for Scaling and Implementation

The goal is to reduce risk and uncertainty even before the investment is made.

Companies participating in the AI-MATTERS program retain ownership and control of their data. Data ownership means that you decide how your data is accessed, used, and shared, ensuring that it remains under your control throughout the entire experimental process.

AI-MATTERS operates within structured data management systems that ensure transparency, proper data handling, and clear agreements regarding data use.

AI-MATTERS adheres to strict data management and security procedures, which include:

  • Secure Data Handling and Storage
  • Controlled Access to Datasets
  • Compliance with European Data Protection Standards
  • Clear guidelines regarding the reuse and sharing of data

The experiments are conducted in a controlled environment, which ensures the protection of sensitive industrial data while also allowing for meaningful testing.

AI-MATTERS ensures that intellectual property rights are clearly defined and protected throughout the entire collaboration.

  • Companies retain ownership rights to their technologies, models, and data
  • All jointly developed results are subject to the agreed terms and conditions
  • Intellectual property protection is integrated into the framework for cooperation

Specific details regarding how intellectual property will be handled within the AI-MATTERS service are set forth in the service agreement.

Yes, AI-MATTERS provides controlled testing environments that simulate real production conditions without disrupting your operations.

This allows you to:

  • Perform safety testing before deployment
  • Identify risks early
  • Verify performance under real-world conditions

Places and Travel

Where are AI-MATTERS' facilities located?

AI-MATTERS operates a network of testing and experimental facilities in eight European countries, including France, Germany, Italy, the Netherlands, Spain, Denmark, the Czech Republic, and Greece.

These devices (also known as “nodes”) provide access to real-world production environments where companies can test and validate AI-based solutions.

Usually not; many services can be provided partially remotely, especially when it comes to data analysis or early-stage experiments. However, for testing in real production environments or when using specific infrastructure, on-site collaboration at one of the European facilities may be necessary.

Since the AI-MATTERS network spans numerous countries across Europe, there is often a branch located near your region or within easy reach. In addition, the network connects a number of partners, allowing companies to benefit from shared expertise across different locations, rather than just from a single branch.

Yes. AI-MATTERS is a decentralized European network in which companies are matched with the most suitable facility based on their specific application, technology, and industry.

You don’t have to choose a location yourself: the consortium will help you identify the most suitable node and technical infrastructure for your project. These facilities (also known as “nodes”) provide access to real-world production environments where companies can test and validate artificial intelligence solutions.

Administration and Management

How is the AI-MATTERS project organized?

AI-MATTERS is a network of seven nodes and one satellite node —spanning a total of eight countries—whose goal is to increase the resilience and flexibility of the European manufacturing sector by implementing the latest advancements in artificial intelligence and robotics, as well as intelligent and autonomous systems for flexible manufacturing.

AI-MATTERS is one of four sector-specific TEFs launched under the “Digital Europe” program. All consortium members contribute their expertise in manufacturing for various sectors, such as the automotive industry, the aerospace industry and mobility, the textile industry, recycling, and more.

The AI-MATTERS governance structure consists of the following bodies:

  • General Assembly (GA; referred to as the Program Steering Committee in the consortium agreement)
  • Executive Board
  • National Co-financing Committee (NCFC)
  • Advisory Board (AB)
  • Ethics and Compliance Review Committee (ESCC) and Evaluation and Quality Assurance Committee (EQAC)
  • Committees Focused on Specific Work Packages

Would you like to discuss your use case with our project managers?

You can get additional support by contacting us directly.

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